Metro bus driver training pdf

We have been given open access to all areas of training. Change cannot be developed simply by training bus drivers in customer service, however good or frequent that training is. Skills training is to be completed before the new driver transports residents. But in order to take that test, two other conditions must apply. In the case of minor infractions of the code of conduct, metro s general guideline for the driver would be to continue on the route rather than inconvenience other riders by delaying service. Verify that the door manual control valve is in the on position. Metro fixedroute bus service has been suspended due to the outbreak of the covid19 virus until further notice.

Read about what you will learn, the licensure requirements, employment outlook and online options. Covid19 response mountain metro continues to provide local fixedroute bus service and metro mobility ada paratransit service for colorado springs and the pikes peak region. One of the keys to making it through the tenweek course is start rightstay right. Bus drivers fears of assaults rise to the top of metrobus challenges. All newly hired parttime drivers must complete metros 33day training program, which includes classroom and coach practice instruction.

They will prepare you to join the ranks of our coach operators who have earned the national safety councils million mile driver award. Bus driver training bus driver overview eupschools. The school bus driver inservice safety series gives you tools to make sure that your school bus drivers are as competent as possible. Due to a shortage of reporting bus drivers, fixed route bus service reductions are being implemented. When finished, close the hood and proceed down the drivers side of the truck bus. Bus operator safety national center for transit university of. Metrobus provides more than 400,000 trips each weekday serving 11,500 bus stops in the district of columbia, maryland, and virginia. The bus drivers primary job is to operate the bus safely. Mta bus operators undergo a rigorous training process that makes them some of the safest in the industry. Join the metro team as a bus operator trainee wmata.

In 2015, we developed a customer training programme hello london, specifically for bus drivers. Continuous training keeps your skills sharp and keeps metro a competitive provider of safe and reliable transportation and excellent customer service. Customers are asked to only take essential trips at this time. The military occupational skills mos or service occupational codes soc that are most applicable to the bus operator position are listed below. Metro bus is reducing service to help limit the spread of covid19. This manual provides information necessary for training school bus drivers. Our training is led by professionals who have been on the journey you are about to begin. Safety training resources for bus transit agencies overview this guide is a resource for bus transit agencies to find safetyrelated training opportunities. Training will be conducted and the employee will demonstrate the task to evaluate whether they can perform the skill. Learn about the lausdmetro pilot program allowing students to ride for free on metro buses.

Mta flint mass transportation authority in flint mi. Every driver needs to know what providing excellent customer service looks like and feels like. Commercial drivers license cdl not needed to apply. Metro is in close communications with health officials about covid19. Must acquire a valid ommercial driver s license with passenger bus and air rakes endorsements by the completion of training. Metro transit is your go to agency for public transportation throughout king county. Reporting manual has been developed and is being implemented to assist in this area. It takes a lot of stamina and determination to make it as an mdot mta bus operator. Public transportation safety certification training program. Community transit provides coach operators paid training to get a full cdl when they are hired. Update to prevent the spread of coronavirus covid19, metro has adjusted its services to encourage social distancing. Medical guidelines have been established for the position of bus operator. Metro does not require new hires to already have a commercial driver license cdl or prior transit driving experience.

There was even an opportunity to drive a bus off road and get a small insight into the challenges bus drivers face. Task analyses for driving tasks have previously been conducted to create driver training. It is also designed as a tool for pennscore graduates to use in training. Cleveland bus driver punches passenger in graphic video. Metro connect will be available to all residents of kalamazoo county for essential trips only. O p e r a t o r t r a i n i n g m a n u a l april, 2002.

Valid drivers license high school diplomaged class c licensed driver for last 3. Bus driver training and education program information. Skills test overview to evaluate your ability to drive. Additional help in reading the schedule is available from your friendly driver or the customer service staff at the metro bus transit center. In order for bus driver training to begin, the student must first take and pass the pcv theory test. Lampposts, newsstands and doubleparked vehicles can obscure the drivers view. With roughly half a million residents living in and around the states capital, central arkansas offers your business a strong existing market as well as new market reach potential. Must perform basic functions of operating a metro bus reach the emergency exits.

If i, the driver see you running after the bus, i will stop, but you will not be allowed to board the bus you will be sent home. Delegated btw trainer selection guidelines training ca. Transit bus driver courses prepare students to earn a commercial drivers license cdl, which is required in order to operate commercial and public transportation vehicles. With a booming voice, a sense of humor and 20 years as a driver, supervisor and. If you need even more help, call the metro bus mobility training center to make an appointment for free travel training, 320. Apr 10, 2020 metro fixedroute bus service has been suspended due to the outbreak of the covid19 virus until further notice. Twentythree bus routes are operated in a hub and spoke system, with each terminating in a downtown transit center.

In order to deliver safe and reliable public transportation services, metrobus usually conducts a transit. Metrobus drivers get customer service training the. All training required by this section shall be documented on the california department of education training certificate t01 and signed by a statecertified school pupil activity bus spab, transit bus, school bus, or farm labor vehicle driver instructor of the appropriate class and by the delegated behindthewheel trainer verifying the. Home trinity metro tarrant county public transit service. Pdf format and practice your answers anytime later. We need your location for local contact details please enter your location in the location search field. The safety training provided to bus drivers is inconsistent and insufficient. Bus driver training programs prepare you for driving a bus through a mixture of classroom and handson training. The purpose of the colorado school bus driver trainers manual is to reduce the potential for school bus crashes and injury or death to school children while being transported to and from school or on schoolsponsored trips. They provide customized training to meet the individual or group needs. You will be examined to determine whether you can perform the essential functions of the position of bus operator. Safety training resources for bus transit agencies. Participate in a paid twoandahalf week training program led by experienced bus driver instructors. Ftas public transportation safety certification training program ptsctp final rule establishes a uniform curriculum for safety training that consists of the minimum requirements to enhance the.

If you like working with people and want to make a difference in your community, come help us run our growing transit system. Must acquire a valid ommercial drivers license with passenger bus and air rakes endorsements by the completion of training. We have watched training sessions, and talked to trainers. Mdot mta bus operator training for one of the toughest jobs.

Mta flint mass transportation authority is the public transportation provider for flint and genesee county, michigan. Mar 31, 2020 signon bonus offered to detroit east school bus driver applicants extended. Mta flint mass transportation authority in flint mi rider information. Drivers handout guide school bus driver training videos. We offer either a morning or afternoon class schedule see below. The multiscreen highdefinition display system provides a geometrically correct 330. There have been many fatalities caused by students who run after the bus and fall under the wheels or get hit by a car as they run across the street. The metrobus operator training program takes place over a period of several weeks. Metro connect is metros shared ride origintodestination transit service.

Drive for metro job openings king county metro transit. Jul 30, 2018 it takes a lot of stamina and determination to make it as an mdot mta bus operator. Veolia transportation, which provides city bus driver training programs, requires operators to spend 40 hours in the classroom, 10 hours operating on a closed course and 70 hours behind the wheel. The metro bridge academy prepares candidates to successfully navigate the pathway to meaningful employment. Metropolitan boroughs within south yorkshire, tyne and wear and west yorkshire. May 15, 2014 mta bus operators undergo a rigorous training process that makes them some of the safest in the industry. Also, its good to make yourself visible to an approaching bus, especially during dark mornings or evenings. Access training toolkit is to help motivate and train bus drivers and other transit staff to provide.

No person shall open or consume alcohol in a public place, such as metro transit property per rcw. Oct 25, 2019 training programs for aspiring bus drivers can help them obtain a commercial driver s license cdl, which is necessary to work. As a leader in the transportation industry, metro strives to attract and retain topquality staff to ensure highquality service to our customers. The role of the bus driver is that of a peacekeeper, not an enforcer. All newly hired parttime drivers must complete metro s 33day training program, which includes classroom and coach practice instruction. The eastern upper peninsula intermediate school district eupisd serves as fiscal agent, data collection and coordinates all the bus driver training for the bus driver training consortium serving eupisd, copesd and amaesd constituents.

How to receive free tap card to ride free on ladot dash buses. Bus operator recruitment, hiring process and customer service. We interviewed senior staff using semistructured interviews that usually lasted one to three hours see appendix 1 for the trigger questions. It is only necessary to inspect one side of the vehicle exception. Metros code of conduct can be summed up with the following commonsense guidelines. Cleveland, ohio artis hughes, a 22year employee of the regional transit authority in cleveland, was named this afternoon as the bus driver in the now infamous uppercut videos showing him. Bus schedules metro in pdf and interactive web versions showing time points and frequency of route. Driven to distraction tackling safety on londons buses. Mdot mta bus operator training for one of the toughest. Business plan, metrobus continues its progress towards successfully. Though this training program is produced by the national highway traffic safety administration, when and how it is used will be determined.

However, you will need a cdl class b instructional permit and take all necessary written exams before starting coach operator training. Metro bus travel guides have assisted seniors who no longer drive, persons who do not own a vehicle, have special needs or are first time bus users. Both conventional bus operators and community shuttle operators enjoy flexible schedules, great pay and benefits, future promotional opportunities, and best of all, the chance to meet the commuting public. Basics of customer service by anne lowder this drivers friendly demeanor helps riders feel valued and appreciated. We are popular locally and admired nationwide for our innovative transit services, pioneering green practices, and visionary approach to meeting the transportation needs of the countys growing population. One way metro achieves this goal is by providing a worklife that fosters the motivation and enthusiasm necessary to succeed. Students must be in reasonably good health, as demonstrated by a. The mb2000 bus driver training system has a fully modeled cab with authentic controls either generic, or customized to precisely match the vehicle in your fleet. This manual is generic, which means that the material contained herein can be used in many. Basically, excellent customer service in transit is no different what every driver needs to know.

Signal your presence by wearing reflective clothing or carrying a. Metrobus 201819 business plan city of johannesburg. Motorbus assaults fatalitiesinjured persons, via metropolitan transit 2008. Enforcement of the code of conduct is handled through a network of professionals. King county metro moving forward together king county. School bus driver detroit mack ave trinity transportation. Trainees will learn how to safely operate a metro bus and gain a thorough understanding of wmata rules, standard operating procedures, and federal regulations in performing this vital role. For safety reasons, do not raise the cab on a cabover type vehicle.

Valley metro plans, develops and operates the regional bus and light rail systems and alternative transportation programs for commuters, seniors and people with disabilities. Signal your presence by wearing reflective clothing or carrying a small blinker light or flashlight. Metro bus and rail continues to run regular service, but please remember new york state is under a travel restriction. As you proceed along the side of the vehicle, inspect each axle. Interview for a position of a bus driver belongs to easier job interviews.

Bus driver intersection task analysis center for transportation. If problems arise on the bus, the bus drivers first priority is to. In addition to driving the vehicle, youre in charge of. A typical training program takes new drivers approximately two to three months to complete. London underground and tfl rail, comprising of three training courses for frontline staff, managers, and work schedule. Oct 25, 2019 training programs for aspiring bus drivers can help them obtain a commercial drivers license cdl, which is necessary to work. Learn about the lausd metro pilot program allowing students to ride for free on metro buses. If you are offered a bus driver trainee position, cdls arent required at the time you are hired. Local bus service varies depending on the route, but many run seven days a week and nearly 24 hours a day. Bus operator recruitment, hiring process and customer. Companies are almost always in need of new drivers, and they wont torture you with some hard behavioral questions. Improved parttime bus operator employee success rate in training passfail rate approximately 50%. The metro police department is always available at 72242677, and by downloading the ridemetro app for ios or android, you can connect with them at the tap of a button. Select the careers option on our site to search for vacancies.

This guide includes training programs offered directly from the federal. The official ase study guide for the transit bus tests is intended to help technicians study for the ase certification tests. Metrobus is the sixth busiest bus agency in the united states, with a fleet of more than 1,500 buses operating on 325 routes. If you are going to be in a position that puts you behind the wheel of a community transit bus, paratransit van or other agency vehicle as a bus driver, mechanic or transportation supervisor, a commercial driver s license cdl is required. Fatigue factors affecting metropolitan bus drivers. Reduced fare mta bus passes for k12 lowincome students. Google posted this nice video earlier this week and metro is proud that the very first shot is of our own senior service attendant sergio lopez, who works at our division bus facility in. Real physical mirrors give operators authentic practice with one of the most challenging aspects of piloting a large vehicle. We offer a 10 week paid training program that is interactive and learner centered. Prior to receiving a job offer, it is the applicants responsibility to obtain their commercial learners permit clp metro transit will provide behindthewheel training and cdl road tests. Class b cdl pretrip inspection by freddie dukes metro. Recruitment, hiring process and customer service assessment.